Match to the ends of your hair, not the roots - that's where extensions blend. Between two shades? Go slightly lighter; it can always be toned darker. Or email a photo of your hair in natural light to support@telayneehairandbeauty.com and we'll match you.

13-inch adds volume and a subtle boost for shoulder-length hair. 17-inch is our most popular everyday length. 21-inch and up gives full, dramatic length.

Yes - 100% Remy human hair, cuticles aligned in one direction so it stays soft, shiny and tangle-free.

Yes. Wash with sulphate-free shampoo, use heat protectant with tools, and colour darker with a professional. We don't recommend lifting or bleaching.

With care: clip-ins and halos 6-12 months; tape-ins 6-8 weeks per install and re-taped several times; keratin tips 3-4 months; wefts 6-8 weeks per install.

U.S. shipping is a flat $5.95, and free on orders over $75. Prices are in U.S. dollars. See our Shipping Policy.

Orders are processed in 1-2 business days, then delivered in 7-10 business days - please allow 8-12 business days total. You'll get tracking by email.

We currently ship to U.S. addresses. For Australian clients, visit us in the salon or email us and we'll let you know what's possible.

Unopened hair in sealed packaging can be returned within 30 days. For hygiene reasons, opened, worn or altered hair can't be returned unless faulty. See our Refund Policy.

Email support@telayneehairandbeauty.com within 30 days with your order number and a photo, and we'll send a replacement or full refund including any shipping you paid.

All major credit and debit cards, plus PayPal, Apple Pay, Google Pay, and Shop Pay. Payments are processed securely at checkout.